How can we help?

Email support@getcomped.app. We usually reply within 2 business days.

Subscription

How do I cancel?

On your iPhone, open Settings, tap your name, then Subscriptions, then Comped. Cancel at least 24 hours before the trial or period ends to avoid the next charge.

Can I get a refund?

Apple handles all payments, so refunds go through Apple at reportaproblem.apple.com.

I paid but Comped still shows the paywall

Tap “Restore purchases” on the paywall, using the same Apple ID you paid with. If it still doesn't unlock, email us.

Your cards and perks

A credit amount or rule looks wrong

Issuers change benefits often. Email us the card and the perk, and we'll fix it for everyone.

My card isn't listed

Email us its name and we'll add it.

My cards don't show on my other iPhone or iPad

Check that both devices use the same Apple ID and that iCloud is on for Comped in Settings, then your name, then iCloud.

Ask Comped

It says it couldn't reach Comped

Check your internet connection and try again. Ask Comped needs an active Comped Plus subscription and works on iPhone, not in the simulator or on modified devices.

It can't hear me

Allow Microphone and Speech Recognition for Comped in Settings, then Comped. If another app or a call is using the microphone, wait a moment or type instead.

It reached the daily limit

There's a generous daily limit for fair use. It resets at midnight UTC.

Privacy

Comped never asks for card numbers or bank logins. Read the privacy policy, or email us to delete what our server holds about you.